This Privacy Policy explains how MTVA Auto Inc (“we,” “our,” or “us”) collects, uses, and protects information when you visit our website or contact us.
Information We Collect
We collect information you provide directly through our website form, including your full name, email address, mobile phone number (optional), any message you send us, and your SMS consent choices with a timestamp. We may also collect basic technical information automatically, such as your IP address, browser type, and pages visited.
How We Use Your Information
- To respond to your inquiries about vehicles and our dealership.
- To send vehicle inquiry follow-ups, vehicle availability updates, and appointment confirmations (only with your consent).
- To send promotional notifications about newly available vehicles, special offers, and dealership news (only with your separate consent).
- To operate and improve our website and customer service.
- To comply with legal obligations.
SMS Messaging
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You can opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact support@mtva-auto-inc.com or (405) 856-4572.
Message frequency varies, up to 4 messages per month. Message & data rates may apply.
Information Sharing
We do not sell, rent, or trade your personal information. We may share information with service providers who help us operate our business (for example, website hosting and messaging providers) solely to perform services for us, or when required by law. This excludes SMS opt-in data and consent, which is never shared with any third parties.
Data Security
We use reasonable administrative and technical measures to protect your information. No method of transmission over the Internet or electronic storage is completely secure.
Cookies
Our website may use basic cookies to keep it working properly. You can control cookies through your browser settings.
Your Rights
- Request access to, correction of, or deletion of your personal information.
- Opt out of promotional communications at any time.
- Withdraw SMS consent at any time by replying STOP.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with its effective date.
Contact Us
MTVA Auto Inc
561 S Stone Brook Dr
Romeoville, IL 60446
Phone: (405) 856-4572
Email: support@mtva-auto-inc.com